Lux products are sold in department stores, drugstores, supermarkets and membership supermarkets nationwide. If you are having difficulty finding a product, we suggest that you speak to your store manager, who will in most cases order it for you. If you are unable to find a particular Lux product in a store near you, please call our toll-free customer service number 971-48817263 (GCC) 800-8971480 (KSA) Monday to Friday, 9am to 9pm local time, where we can further assist you.
We suggest that you check this site from time to time for the latest special offers and promotions.
All Lux products retain their best quality for a minimum of two years when stored at room temperature.
If you notice any allergic reactions on your skin that may be caused by one of Lux’s product ranges, please notify us via the Contact Us link on the website. If the situation is an emergency related to a medical condition or product safety, please contact one of the following numbers: 971-48817263 (GCC) 800-8971480 (KSA)
If this happens, please notify us via the Contact Us link on the website. If the situation is a medical emergency or product safety issue, please call one of the following numbers: 971-48817263 (GCC) 800-8971480 (KSA)
Recognizing the importance of conserving natural resources, Unilever participates in a range of programs designed to address a range of environmental issues. These range from biodegradation to recycling. The company is actively involved in industry coalitions and trade associations that work to find solutions to solid waste problems. The company’s efforts to reduce solid waste include recycling projects, recyclable packaging and the use of recycled materials, as well as adopting innovative solutions that significantly reduce the use of plastics in its manufacturing. Our scientists also conduct studies on a wide range of products to ensure that their formulations and ingredients are environmentally friendly.
Any product that contains glycerin and/or stearic acid therefore contains an animal derivative. Stearic acid is derived from beef tallow, while glycerin can be synthetic or natural and is derived from beef tallow or coconut.
We do not test our products on animals and are committed to ending animal testing. Unilever has been committed to the EU’s ban on animal testing in cosmetics since 2004. We have also supported calls for similar bans to be implemented worldwide. Within our product range, suppliers may occasionally test certain ingredients to ensure they meet regulatory and legal requirements in some markets, and some governments test certain products on animals as part of their own laws and regulations. As part of our commitment to ending animal testing, we have a growing number of brands that guarantee that their products or any of their ingredients are not tested on animals, either by their suppliers or by any regulatory authority. Their pledge not to test on animals is documented and endorsed by animal rights groups. We use a wide range of methods to assess the safety and security of our products for consumers, and we continue to develop new methods to do so in the future. Our team of world-renowned non-animal safety scientists work with regulatory bodies, NGOs, our suppliers and other scientists around the world to share these methods with the aim of promoting their wider use and gaining acceptance by authorities. Our pioneering research has one clear goal: to continue to develop new non-animal methods to ensure the safety and security of our products without the need for any animal testing.
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